IK
Ingrid K
1 reviews | Active since Aug 2024
18 Oct 2024, 09:45
Partial unlocking
They accidentally unlocked my fixed account, which means I would forfeit my annual partial unlock. They promised that I will be given back the chance but that option is not restored. Today they do not respond to my WhatsApp message
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
18 Oct 2024, 12:22Good day Ingrid,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
Capitec Bank's reply18 Oct 2024, 12:22
Official
Good day Ingrid,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,