Partial Block for happy client

Capitec Strikes Again.

3 weeks ago you guys unblocked my account because of a client that was refunded by me last year October already.

Yesterday another client bought from me and thought they had made a mistake and sent the money to the wrong person. A few things are concerning here;

I didn’t touch the money. Capitec went and they took the money from my account and immediately put ANOTHER partial block on my account.

The client reached out to me and I informed them I received the funds but since I was in a meeting I couldn’t respond them.

Aforementioned client went back to Capitec and informed you guys that they sent the money to the correct person. Client received the product today and were entirely happy to go back to Capitec and inform you guys they received their product and are happy.

I on the other hand am still sitting with a blocked account. The client informed you the issue was resolved. But my account is still blocked. This is totally not good.