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FAYRUZE N

1 reviews | Active since Jan 2018

26 May 2020, 10:15

PART 2 OF THE CAPITEC DEATH SENTENCE SAGA OF VULNERABLE SICK HUMAN BEING OVER 70

Here we are again. Someone of the complaints department contacted me on Thursday : Re my Fathers account and assured me that they will revert within 5 days. Alas, still no response to my urgent query. This bank needs to be reported to the Ombudsman , they deliberately seek to obfuscate matters despite the fact that I informed them that I have a GPA to close my fathers account and transfer his funds to Nedbank. A bank that is obviously more user friendly and service orientated.

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Replies (2)
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FAYRUZE N's update28 May 2020, 12:23
Reviewer Update
PART 3 OF THE CAPITEC SAGA. GUESS WHAT GUYS I AM AN ATTORNEYS FOR 30 YEARS AND I AM BAFFLED. NOW THE COMPLAINTS DEPARTMENT MIGHT I SAY A FRIENDLY GIRL ABIGAIL WHO ENDEAVOURED TO DO HER BEST TO RESOLVE THIS MATTER CAME BACK IN WRITING ADVISING THAT THE POWERS TO BE AT CAPITEC HAS NO REGARD FOR HUMAN LIFE , COMPASSION, AND FOR THE LAWS ESPECIALLY THE HUMAN RIGHTS LAWS, COVID 19 LAWS, CONSTITUTION AND BILL OF RIGHTS. THEY AVER THAT THE GENERAL POWER OF ATTORNEY WITH ALL THE SUPPORTING DOCUMENTS THAT MY FATHER WHO IS COMPLETELY LUCID BUT HAS TO BE ON OXYGEN DUE TO HIS LUNGS HAS TO COME THE BANK TO CLOSE HIS ACCOUNT AND TRANSFER HIS FUNDS FOR HIS MEDICAL URGENT NEEDS. WE TALKING TWO WEEKS LATER OR I HAVE TO APPLY TO HAVE HIM PUT UNDER CURATORSHIP. THEY HAVE NO IDEA THAT CURATORSHIP IS FOR SOMEONE THAT IS MENTALLY UNSOUND. SO YES WE BACK AT THE DEATH SENTENCE ONLY NOW IT IS BORDERING ********. SO MY ONLY SOLUTION IS TO SPEAK TO THE POLICE TO ESCORT US DOWN TO THE BANK, TAKE A VIDEO OF ALL OF THIS AND DEFINITELY POST IT ON SOCIAL MEDIA . SHOULD MY FATHERS HEALTH DETERIORATE WE WILL DEFINITELY ENTERTAIN ******** AND CIVIL CHARGES
Capitec Bank
Capitec Bank's reply28 May 2020, 15:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank