MM
Modiegi M

1 reviews | Active since Oct 2020

27 Oct 2020, 16:36

Paidup letter

Hello Peter I was owing Capitec Bank, on the 16 September I managed to settle my account, I have made error with the refernce number, I phoned them they managed to trace and correct it, I asked for the paidup letter, they are sending from pillar to post. It is frastreting me because I really need that paidup letter for my home loan to be approved.

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Oct 2020, 09:38
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank
Capitec Bank's reply10 Nov 2020, 12:33
Official
 Good day Mrs Maubane As discussed telephonically, I confirm the matter has been dealt with.  Kind regards Complaint Management Capitec Bank