SB
Sandile B

1 reviews | Active since Feb 2021

28 Feb 2021, 21:54

PAID UP LETTERS!!

Dear Capitec Bank,

Why do you handover our debt with Daly Credit Corporation? I was sent a Settlement letter so quickly by Kimolen Moorgas and I settle everything on the 17 February. I was promised a Paid up letter after 2 days. Till today i have never heard of them. They use to call me everyday. Before making i phone Capitec Bank CCS Department on *** who assured me that you guys appointed them to handle my case. Capitec Bank i have proof of payment settling my debt. Can i get my paid up letter?

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Mar 2021, 08:57
Official
Good day Sandile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

SB
Sandile B's update01 Mar 2021, 15:47
Reviewer Update
Dear Capitec Bank,

I look forward hearing from you. Should you need all proof of payment and settlement letter let me know so i can send them to you as well. Thanks