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Bheki M
1 reviews | Active since Sept 2020
15 Sept 2020, 17:50
Paid up letter yet loan not cleared 4 months later
I paid up my loan 4 months ago and got my settlement letter but Capitec doesnt want to clear the loan. I have sent countless emails to have the loan cleared or updated on my report yet no response to this day
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Replies (2)
Capitec Bank's replyOfficial
16 Sept 2020, 10:29I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply16 Sept 2020, 10:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
BM
Bheki M's updateReviewer Update
27 Sept 2020, 15:47Thank you for quick resolution on my query .
BM
Bheki M's update27 Sept 2020, 15:47
Reviewer Update
Thank you for quick resolution on my query .