IM
Innocentia M
1 reviews | Active since Sept 2014
23 Jan 2023, 09:32
Paid up letter stating loan account number ***
This is an email sent to Siphesihle, he/she is ignoring the request. Instead he/she advised the original case logged will be closed
Hi Siphesihle Gogo,
Thank you for feedback, much appreciated.
We were asked to provide for account ***, or have this account reflect on the letter.
Thank you in advance.
Kind regards
Helpful (0)
Replies (5)0
Replies (5)IM
Innocentia M's updateReviewer Update
23 Jan 2023, 14:29Please call Trevor Mmakola on ***
He awaits your call
We need this letter ASAP
He awaits your call
We need this letter ASAP
IM
Innocentia M's update23 Jan 2023, 14:29
Reviewer Update
Please call Trevor Mmakola on ***
He awaits your call
We need this letter ASAP
He awaits your call
We need this letter ASAP
IM
Hello, Mr. Mmakola
Reference number: ***
I confirm that your Term Loans service request has been concluded and the matter is now closed.
Kind regards
Siphesihle
Remember: We will never send you a direct link asking for your personal information or your bank details.
Read the Capitec Bank email disclaimer at https://www.capitecbank.co.za/email-disclaimer
|
Contact Us
Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13)
Capitec Bank Limited Reg. No.: ***
Innocentia M's updateReviewer Update
23 Jan 2023, 16:36Hello, Mr. Mmakola
Reference number: ***
I confirm that your Term Loans service request has been concluded and the matter is now closed.
Kind regards
Siphesihle
Remember: We will never send you a direct link asking for your personal information or your bank details.
Read the Capitec Bank email disclaimer at https://www.capitecbank.co.za/email-disclaimer
|
Contact Us
Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13)
Capitec Bank Limited Reg. No.: ***
Why do you keep closing this case??????Where is the letter we requested stating the loan account?
Show quoted text
IM
Innocentia M's update23 Jan 2023, 16:36
Reviewer Update
Hello, Mr. Mmakola
Reference number: ***
I confirm that your Term Loans service request has been concluded and the matter is now closed.
Kind regards
Siphesihle
Remember: We will never send you a direct link asking for your personal information or your bank details.
Read the Capitec Bank email disclaimer at https://www.capitecbank.co.za/email-disclaimer
|
Contact Us
Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13)
Capitec Bank Limited Reg. No.: ***
Why do you keep closing this case??????Where is the letter we requested stating the loan account?
Show quoted text
IM
Innocentia M's updateReviewer Update
23 Jan 2023, 16:41Case constantly being closed, no letter stating loan account received
This is really frustrating
This is really frustrating
IM
Innocentia M's update23 Jan 2023, 16:41
Reviewer Update
Case constantly being closed, no letter stating loan account received
This is really frustrating
This is really frustrating
Capitec Bank's replyOfficial
23 Jan 2023, 18:14 Good day Innocentia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jan 2023, 18:14
Official
Good day Innocentia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
IM
Innocentia M's updateReviewer Update
24 Jan 2023, 09:45This is what Debt Busters requires. I have been saying paid up letter needs to specify BOTH accounts, not just ome.
Can this be attended to, it has been over a week now.
Good day,
I trust this email finds you well.
Please note that there is 2 Capitec accounts as per the below:
Can this be attended to, it has been over a week now.
Good day,
I trust this email finds you well.
Please note that there is 2 Capitec accounts as per the below:
- Capitec***
- Capitec- ***
You have provided me with only one Capitec paid up letter(Capitec***)and I need the other one in order to issue the clearance certificate.
Once you have forward me the paid up letter we will be able to issue the clearance certificate.
Have a wonderful day further.
Kind Regards,
Sumaya Dawood | Client Service and Retention Consultant - Escalations Specialist
Once you have forward me the paid up letter we will be able to issue the clearance certificate.
Have a wonderful day further.
Kind Regards,
Sumaya Dawood | Client Service and Retention Consultant - Escalations Specialist
IM
Innocentia M's update24 Jan 2023, 09:45
Reviewer Update
This is what Debt Busters requires. I have been saying paid up letter needs to specify BOTH accounts, not just ome.
Can this be attended to, it has been over a week now.
Good day,
I trust this email finds you well.
Please note that there is 2 Capitec accounts as per the below:
Can this be attended to, it has been over a week now.
Good day,
I trust this email finds you well.
Please note that there is 2 Capitec accounts as per the below:
- Capitec***
- Capitec- ***
You have provided me with only one Capitec paid up letter(Capitec***)and I need the other one in order to issue the clearance certificate.
Once you have forward me the paid up letter we will be able to issue the clearance certificate.
Have a wonderful day further.
Kind Regards,
Sumaya Dawood | Client Service and Retention Consultant - Escalations Specialist
Once you have forward me the paid up letter we will be able to issue the clearance certificate.
Have a wonderful day further.
Kind Regards,
Sumaya Dawood | Client Service and Retention Consultant - Escalations Specialist