TB
Thami B

1 reviews | Active since Apr 2013

10 Jun 2026, 20:21

Paid up credit not updated, 5 years later.

I had a credit card with Capitec Bank more than 5 years ago, I paid it off and it is still appearing on credit bureau as outstanding. They gave me the paid up letter and should update the records but are dragging their feet. Is it called inefficiency or I don't care attitude?

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Replies (3)
Capitec Bank
Capitec Bank's reply10 Jun 2026, 20:37
Official
They need to be informed again of this and also that you will report this issue because this is ridiculous.
Capitec Bank
Capitec Bank's reply10 Jun 2026, 21:22
Official
I appreciate your understanding time and patience with me today. May you be blessed in all you do. ❤️ It has been a pleasure to chat and work with you tonight. 🙏❤️
Capitec Bank
Capitec Bank's reply10 Jun 2026, 21:22
Official
I really hope everything works out beautifully for you ❤️ Wishing you a peaceful Wednesday filled with calm moments and a week that brings only good news your way. Thank you for chatting with me today, it was a pleasure assisting you 😊 If you feel that I supported you well and provided the information you needed, a 5‑star rating would mean a lot to us ⭐