EJ
ENNIE J

1 reviews | Active since Jun 2017

10 Aug 2018, 07:12

Paid up accounts

********** ********** 77 ********** ********** 87

The above accounts have been paid up and still showing a balance on my credit Bureau. they were paid up between the 20th and 25th July 2018. The last time i paid up my capitec loans it took 2 year before my credit bureau profile was updated, hence am writing now so you can finalize this quicker than before please. I take pride in capitec service but when it comes to updating our credit profiles you guys really fall short and i really hope that you can work on this process in house.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Aug 2018, 09:48
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank