DG
D G
1 reviews | Active since Dec 2023
08 Apr 2024, 10:47
Paid to drag their feet.
I transferred money from Capitec to Nedbank on the 1st of April. The proof of payment says successful but the money is not in the account. I have been on their secure chat and app chat everyday. Today, the 8th April, I chatted on the app, holding for 1 and 1/2 hour in total. Capitec says the money is in the Nedbank account and Nedbank says it is not.
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Capitec Bank's replyOfficial
10 Apr 2024, 09:41Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Apr 2024, 09:41
Official
Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank