Overwork complain team

This is the third review regarding the unauthorized debicheck for an amount of R12079.56., which I did not give Any permission. Capitec cannot give me any proof who gave permission for that deduction. STOP thanking me for my patience . Start exposing the employees who are responsible for this and protect our clients money. We trusted you with our money. Two years ago I withdraw money at a ATM, R600 of that amount fell on the ground, between the ATM and fencing. Still inside and was safe at that stage. I asked some of your consultants just to come with me because it was just around the corner. They refused and told me about the fidelities who are going to topup the ATM the next morning. The next day I was told that the fidelities just found R100. After four visits at the bank, I have to dispute the matter. I promised them that I am not going to leave the matter. Ten minutes later the money way in my account. So. Capitec be transparent and accountable and give me my salary please.