TZ
Toni Z

1 reviews | Active since Sept 2016

15 Dec 2017, 10:39

Overseas access to account -FORGET-about -it

Don’t leave SA and don’t get access to your capitec account , overseas access with ease,????. They will shut your account down on the first transaction and will not open it until you visit a branch . Try phoning them and try to rectify this , even the head office passes you on to another number who then pass you again , my advise stay away from capitec bank , no one cares about you or your bank account -m. Is some one eventually decides to tackle your case , don’t forget there’s a list of requirements below . Archaic , for sure . Shame on you capitec bank - period

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Replies (2)
Capitec Bank
Capitec Bank's reply15 Dec 2017, 12:43
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Syndora Smith will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

TZ
Toni Z's update15 Dec 2017, 12:46
Reviewer Update
Another auto reply . ??????.shamevon you Capitec , any reader will see that this will never be attended too.