PN
Portia N

1 reviews | Active since Jun 2014

12 Jul 2016, 06:31

OVERDUE LOAN ACCOUNT

<p>I'm being harrased by Capitec collections for an account that i settled in December,i have paid the account unknowingly until April when i ran my credit report it showed that the account was settled in December,I stopped the payments from May now they are calling me everyday that i'm owing them,R1500 of which i dont know where it comes from,I called them and told the lady that i spoke to that the account was settled,she promised to double check the mistake and come back to me of which she never did,but they are calling me everday for this ammount that i now owe ,Capitec **********!!!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jul 2016, 06:55
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank