rS
rebekah S
1 reviews | Active since Oct 2015
06 Oct 2015, 14:13
\overdraft"due to slow systems and I competencies"""
Good day. I am a student and I receive a monthly stipend for my travelling. I was unaware that there was an \overdraft"on my account due to the slow systems at capitec bank. Someone had deposited a R210 into my account to assist me through the month as the amount I'm getting is not sustainable."
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Capitec Bank's replyOfficial
08 Oct 2015, 08:49Hello beckysamuel92,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply08 Oct 2015, 08:49
Official
Hello beckysamuel92,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank