ON
Onako N

1 reviews | Active since Feb 2021

20 Feb 2021, 12:26

Overdraft

There was an amount which was debited from my account which landed me on an overdraft. How does the bank allow an overdraft while i never signed for? I don’t even know who swiped using my bank card, i tried searching for the doctor that appears on the sms that came through but its none existent capitec did not want to explain the overdraft that went through.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Feb 2021, 12:28
Official
Good day Onako

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank