MM
Masei M
1 reviews | Active since Oct 2022
13 Feb 2023, 15:35
Overcharged
Good day, I went to replace my missing card and was charged R140 instead of R70 for the new card because they issued the card twice before it was activated.
They had technical problems and endured me that the difference (R70) would be transferred into my account. It’s been over a week and I haven’t received this money. Please assist.
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Capitec Bank's replyOfficial
13 Feb 2023, 17:20Good day Masei
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Feb 2023, 17:20
Official
Good day Masei
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank