cS
candi S
1 reviews | Active since Dec 2016
10 Jan 2020, 13:21
OVER IT
I was offered a loan but no one had the decency to contact me.However, I am not interested anymore. I am a loyal customer of Capitec. Other loan companies will help but the bank I bank with have no time for their customers.I am now uninterested in anything Capitec has to say and will in the future be looking for another bank to bank with. A bank that actually still has customer service.
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Replies (2)
Capitec Bank's replyOfficial
10 Jan 2020, 14:10I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply10 Jan 2020, 14:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
20 Jan 2020, 15:30Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply20 Jan 2020, 15:30
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank