LM
Lerato M

1 reviews | Active since Nov 2015

29 Jun 2021, 14:13

Over due service

I’ve had the most horrific experience with Capetic since I started using this bank. I’ve been speaking to consultants for months since April but I still haven’t been assisted with my online payment reversal. I’ve been to branches countless times with no luck. The last person that I last spoke to was Kim Walters who’s been ignoring my emails for the past 3weeks. My I kindly be assisted with regards to the following request.

Kind regards Lerato

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2021, 14:15
Official
Good day Lerato 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank