1 reviews | Active since Jan 2025
Over a R1000 dissapeared without a trace from your establishments and we want our money back, this is THEFT.
i AM DISGUSTED WITH THE FACT THAT A BANK POOR PEOPLE TRUST WITH THEIR MONEY *****S AND THEN SAY THEY DO NOT KNOW WHERE THE BALANCE IS.
MY HUSBAND GOT PAID YESTERDAY R1600 as he gets paid weekley and only withdrew R246 from that account, Today his balanace is miraculously R12, where the hell did his money go.
He went to the Mall of the South Capitec branch during his lunch time and not to my surprise the staff was very unhelpfull just telling him they can see the money come in and the R246 drawn but they can only see the R12 BALANCE.
We demand answers as in yesterday as this is really not fair nor is it ethical.
His name is Steven Motloung Account number ***
I expect someone to get back to me asap.
My number is ***, disgruntled wife Mandy
I am from the Westgate Capitec ATM to check whether the issue has been resolved as stated above in your response and to my dissapointment again, there is no money in that account still.
Kindly advise what you mean by the issue been resolved and what would you like to rate you at as nothing has changed since yesterday.
Loooking forward to your speedy response.
Regards
Mandy S
I am from the Westgate Capitec ATM to check whether the issue has been resolved as stated above in your response and to my dissapointment again, there is no money in that account still.
Kindly advise what you mean by the issue been resolved and what would you like to rate you at as nothing has changed since yesterday.
Loooking forward to your speedy response.
Regards
Mandy S