SP
Sanchea-Leigh Philander

1 reviews | Active since Aug 2018

03 May 2020, 18:38

Outstanding Service Locally and Internationally

Never have I ever banked with such an incredible bank before, I have 3 bank accounts with 3 different banks and Capitec is by far the absolute best of all 3.

I recently relocated to the UK and I've transferred funds from my UK bank account to my Capitec Account but I accidentally messed it up some how but they responded to my emails so quickly and were highly efficient and resolved my transfer in a matter of days.

They even went as far as apologizing for the inconvenience caused but I was the one who did the transfer incorrectly they were not at fault, their customer service is top notch and they were so polite.

Keep up the absolutely phenomenal work Capitec you should be very proud of the service you provide

I know that I am absolutely impressed with you and would highly recommend you to all.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 May 2020, 10:13
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

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Capitec Bank