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Thembisile T

1 reviews | Active since Jul 2010

25 Feb 2016, 13:26

outstanding service

I made a call to central collections and was received by Ms Sbongile Khoza. This lady was kind and patient assisted me with such good manners and integrity. After I spoke to her she had to call me back for a rearrangement as it couldn't be done at that moment. Sbongile called me back as soon as she could, she was prompt and went the extra mile for me. Thank you so much to you may you be rewarded for your excellent service.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Feb 2016, 09:16
Official
Hello tembidc,

Thank you for your feedback.

Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Sbongile Khoza, we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank