LT
Lerato T
1 reviews | Active since Nov 2021
13 Dec 2021, 10:00
Outstanding feedback
Capitec Funeral Policy will frustrate you. I changed my banking details mid October and they decided to debit my old bank account, a lady called me and told me my policy has lapsed but they are at fault of not changing the requested details.
After she said the matter is being investigated 3 weeks ago, to date I haven't received feedback and the call Centre agents know nothing, no one knows what to say.
Service is BADDDDD!!!!!
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Capitec Bank's replyOfficial
13 Dec 2021, 10:13Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Dec 2021, 10:13
Official
Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank