AG
Ashley G

1 reviews | Active since Jul 2016

07 Jul 2016, 15:03

Outstanding Customer Service!!!

<p>I am SO impressed with Andrea at the East Rand Mall Branch (NOT EASTPOINT) - absolutely incredible customer service! It's hard to get get compliment out of me but this girl deserves it. Her and her Manager worked hard to resolve my very simple issue. What impressed me most is that they worked as a team. One doing one thing while the other attended to another. They made the experience so pleasurable. Thumbs Up and Well Done Guys! The service at East Rand Mall (again, not East Point) is a lesson that ALL OTHER BRANCHES must soon learn and adapt :-)</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Jul 2016, 06:47
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Andrea and we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank