LC
Leigh-Anne Cullen
1 reviews | Active since Oct 2015
10 Dec 2021, 08:55
Outstanding customer Service
I have always been happy with the customer service given by Capitec staff (email, telephonically and in person) but yesterday I was totally blown away by the service received from Katlego (counter 10) at Capitec Fourways Mall. That lady deserves a raise :-). Popped in during my lunchtime to sort out a debit order. I thought I would have to explain to boss why I am late. No No No Katlego helped me with a smile and a joke and in less than 10 minutes I was done. Keep that beautiful smile, Katlego. You made a difference to my day and gave me faith that excellent customer service does still exist.
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Replies (1)Capitec Bank's replyOfficial
10 Dec 2021, 08:59Good day Leigh-ann
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
Capitec Bank's reply10 Dec 2021, 08:59
Official
Good day Leigh-ann
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
