NB
Noxolo B

1 reviews | Active since Jul 2024

09 Jul 2024, 16:39

Outstanding amount of policy

I took out a policy/cover for my cousin. Unfortunately he passed due to an accident, when someone you covered passes away from an accident they pay out double. I received half of the portion and i have not received the other amount. They are requesting for a post mortem and i have not received one, it has been 4 months now.

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Jul 2024, 17:08
Official
Good day Noxolo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.