NB
Noxolo B
1 reviews | Active since Jul 2024
09 Jul 2024, 16:39
Outstanding amount of policy
I took out a policy/cover for my cousin. Unfortunately he passed due to an accident, when someone you covered passes away from an accident they pay out double. I received half of the portion and i have not received the other amount. They are requesting for a post mortem and i have not received one, it has been 4 months now.
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Replies (1)Capitec Bank's replyOfficial
09 Jul 2024, 17:08Good day Noxolo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply09 Jul 2024, 17:08
Official
Good day Noxolo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
