RM
Ruth M

1 reviews | Active since Sept 2015

15 Aug 2016, 07:09

Outstanding amount

<p>Good Day , my name is Mpho I have a problem with Capitec I had a loan with them and about a year ago I thought I have settled my account , around January I got a letter saying i must pay an outstanding amout I went to Jabulani Mall to sort it since I got a letter from Capitec stating that I have paid my account In full and they where surprised and send it to their head office , a month later their lawyers Hammond Pole contact me and I send them my letter they said it must be an error they are going to sort I out, but now I receive a summons from the Sam lawyers saying they are taking a legal action against me , please assist with this matter because it is my life a leaving hell. </p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Aug 2016, 09:02
Official

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank