Outraged!!

A debit order went off twice yesterday 31/01/2026,first at 10:20am and again 17:45pm.So now I have to call a collections department to fix the mess that they put me in.I have to waist my airtime and plea for a reversal of R1500 back into my account.I.am so sick and tired of the poor technical service Capitec has been responsible for since December 2025 on my behalf.This bank needs to clean up their customer service,honestly.Why is this my problem now? I had to call in order for them to Identify the problem from my side.I truly lost my patience with Capitec!!!! It's complete Bull****!!!!!