PP
Paquot P

1 reviews | Active since Sept 2021

04 Oct 2023, 07:42

Outdated banking. Please get with the times.

A few years ago I wrote a Hello Peter review explaining that capitec is the most outdated bank is South Africa because they were the only major bank in South Africa that didn't offer Samsung pay. A few months later they were very "proud" to announce that they now offered Samsung pay. Now a few years later I am reminded of how outdated Capitec is compared to other banks as I discovered that Capitec is the only major bank in South Africa that doesn't allow deposits or withdrawals to trading platforms. I bet they'll claim it's to "protect clients", but based on past experience, it's easy to deduct that it's just because Capitec is behind on technological features. It's sad that they are still the cheapest bank, which is the only reason I haven't made a switch yet.

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Replies (2)
Capitec Bank
Capitec Bank's reply04 Oct 2023, 15:15
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
PP
Paquot P's update06 Oct 2023, 09:21
Reviewer Update
Don't phone me. Please contact me via email so as to keep a paper trail. Thank you.