out of frying pan into boiling water

I used to hear the stories that Capitec is the Bank that's likey to has a lot of glitches on its system. As a really striving banking institution mistakes like the one I've encounterd this morning should not be still associated with Capitec bank. <br> <br> I paid on Monday 26/01/15 using my debit card I did receive relavent sms for that. And this morning 29/01/15 I got a shock of my life when I received the sms showing payment made to same customer I paid Monday. I check my statement online just to confirm maybe I could have been overreating for sms that could have been delayed on Monday. My statement is showing that transaction is paid twice, wow! <br> <br> I mmediately phoned customer care spokne to lady by the name of Yoliswa. She confirmed also that there are 2 transactions done for 1 customer. <br> <br> Yoliswa said this is a system glitch they are experincing and that their techniciasn are looking at it & she cant be certain when it'll fixed. The only Thing I must take away is, Capitec is aware & is looking at it.<br> <br> Wow, I'm exteremely shocked becaused this is not the warm welcome I expected because its my first month with Capitec after I ran from ABSA.