Our state organs are failing consumers

I was called by Capitec Bank to provide me with the device, time and date when DEBICHECK was approved. I asked them that because I have noticed that,according to my knowledge, with YMA CONSULTING, I didn't approve it as it was never send to me, and with Maxlaw, due to network problems, I didn't approve it. According to my own investigation, someone from Capitec Bank is working with this companies, How can it be difficult for their clients to reverse *****ulent debit order but easy with this *****ulent transactions to happen. As clients we don't have this *****sters account details but the Capitec Bank had it. Capitec Bank must find those who are working with this *****sters, and remove them. You can't work for free, they are getting something to help de***** us as client. If you see that many people are complaining about this companies as Bank, why do you continue to help this *****sters to debit our account. Some of our policeman are getting paid to help this *****sters to ***** from our account because they know they won't be investigated, our cases are just closed without been investigated.