TK
Thatunkie K

1 reviews | Active since Sept 2019

28 Oct 2021, 11:50

Our money is not safe with Capitec bank.

Red flag for Capitec bank our money are not safe at all with them. About 4 years ago I opened account with them things were right until there were debit orders that were going thru I didn't know about and apparently they couldn't help me to stop them I chose to close the account. Around Aug this year as I opened a new business most clients are using capitec bank so I was forced to open account with them again so things can be easier for me and my clients I opened the account with them and I asked the consultant that am I not going to experience what i experienced years back and she assured me that I won't. Taaahdah on the 27th Oct there was a debit order that went thru that I can't reverse even them can't reverse it I need to get hold of those people how I don't know cause the numbers that are on the app they not answering it. So they can't stop it or reverse it I have to live with it that every month I'll be giving a ghost my money for what I don't know. Capitec is not safe I'd advise you guys to close those accounts.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Oct 2021, 11:53
Official
Good day Thatunkie

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank