pM
pamela M

1 reviews | Active since Jul 2015

18 Dec 2024, 11:45

Our money is not safe with Capitec!

I am so sick of capitec bank busy allowing unauthorized debit orders, they charge you for the unauthorized debit and still charge you when you reverse it!

They busy with constant useless App updates without upgrading security like asking for authorisation for a new debit order to go through. I'm sick of this and definitely moving my money to another bank!

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Dec 2024, 12:41
Official
Good day pamela. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.