TR
Thulani R
1 reviews | Active since Jan 2020
04 Jun 2024, 09:35
Our Accounts are not safe here
I'm so disappointed as a owner of lifestyle Point and capitec Business Account holder. Your customer service is very bad and with aggressive people as I have a serious matter been sending emails and stuff. Why my money is been taken without my concern? Guys this is nonsense and no one is talking sense to my ears. I regret the day I made business with you guys
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Replies (3)
Capitec Bank's replyOfficial
04 Jun 2024, 11:08Good day Thulani,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply04 Jun 2024, 11:08
Official
Good day Thulani,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
TR
Thulani R's updateReviewer Update
04 Jun 2024, 13:09That I can't take as much as I'm also running a business. You can't just take my money on my account without my concern I'm very disappointed and willing to cancel this nonsense if how you treat customers I need every cent you've taken
TR
Thulani R's update04 Jun 2024, 13:09
Reviewer Update
That I can't take as much as I'm also running a business. You can't just take my money on my account without my concern I'm very disappointed and willing to cancel this nonsense if how you treat customers I need every cent you've taken
Capitec Bank's replyOfficial
10 Jun 2024, 17:09Hello Thulani
In response your complaint, kindly refer to our telephone conversation held on 10 June 2024 / email correspondence sent to you on 10 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 10 June 2024 / email correspondence sent to you on 10 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply10 Jun 2024, 17:09
Official
Hello Thulani
In response your complaint, kindly refer to our telephone conversation held on 10 June 2024 / email correspondence sent to you on 10 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 10 June 2024 / email correspondence sent to you on 10 June 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank