Ouinton Nel Riebeek branch You are a Super Hero

To whom it may concern.

Today, I ran into extreme difficulty, to deposit money for my 64 pensioner mom. And in that time a real life super hero Quintin Nel came to my rescue.

I had promised my mom, as I do every month, to deposit a very minimul sum to help at home. As a trying to be good son should. I put my simcard into a new phone, immediately all my numbers was deleted. I had already confirmed to my mom she may commute 30 Km to the nearest capitec ATM.

She lives in the rural areas, made he way to the ATM, so nearly had a huge dissapointment and near also a embarresment. She left her phone at home, and I could not contact her again. I made my way to Capitec Riebeeck Street branch and the lady informed my at the door that no deposit was possible without a account number. I asked to speak to a manager, and there a Real Life Mr Fixer (Nel), came.

He educated my about the privacy laws and the policies regarding, and the Manner and Composure he had me stop stressing. He further offered to phone from the branch. Biggest of all he saved the, he came up with a solution that if I knew my mothers ID number he could maybe help me. I remembered my mothers correct ID number, only at the third attempt. Neva did he attempt to deviate from procedure, yet he solved my Problem.

Thank you Super Hero Quinton Nell, you were proffesional, followed procedure, yet most you fixed my predicament. I do hope that Capitec values, your contribution. If they dont your future is bright. You have the correct Manner, Values, Ethique but most important you were human.

THANKS QUIN