ES
Elriek S

1 reviews | Active since Jul 2016

04 May 2021, 15:59

OUDATED BANK LISTS

Good day.

I am utterly disappointed in Capitec Bank.

I tried to create a beneficiary on my app with a Old Mutual bank account. To my surprise I cannot find Old Mutual bank anywhere on the list....now my question is the following....how on earth must I transfer money to that account if CAPITEC does not even have Old Mutual bank on the list of available banks?

This is really really frustrating and very disappointing. I expect this to be fixed as soon as possible. Thank you

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 May 2021, 16:03
Official
Good day Elriek 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank