OM
Olivia M
1 reviews | Active since Dec 2022
26 Nov 2025, 17:32
OTt voucher not token
I bought OTT voucher yesterday,till today I haven't get my token and my money haven't reversed,was told to wait four hours the money will reverse it's almost 24 hours now.the agents can't assist as well.
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Capitec Bank's replyOfficial
26 Nov 2025, 18:38Good day Olivia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Nov 2025, 18:38
Official
Good day Olivia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank