Operating like a loan shark

Hey wena capitec I'm tired of constantly writing to hello peter everyday. Why are you debited twice this month your ****** loan? I pay well every month I don't miss a payment bit you're operating like a loan shark. I need the money you just take now and you agent has a nerve to tell me the money is not reflecting now on their statement o should call after 3.the never and the audecity after takingy money twice you tell me to call after 3.how on supposed to pay for other things. I will end going to social media and expose you ****** parasite. You don't pay back my money I'm taking all my money and canceling my fixed service account by tomorrow going to other bank