1 reviews | Active since Mar 2017

02 Nov 2018, 08:32

Opening hours false!

Capitec newtown working hours show, 8am. Im am standing out herr the door is half open and an employee confirmed that it opens at9am. This is so wrong and false information. Capitec promised us better trading hours better than other banks today they are no diffferent from all banks. ******* service!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Nov 2018, 11:01
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply12 Nov 2018, 13:02
Official
Good day

I have tried contacting you but with no success. 

Please call Tanya at Complaint Management on ***. 

Complaint Management
Capitec Bank 

Best regards,