opening bank account

<p>I wanted to open a bank account with Capitec today. I'm currently using a Capitec bank terminal at my business and thought the service at the normal banking division would be the same. I asked the customer service for guidance in opening an account. The lady asked me for my Id and proof of residents, I'd gave her both, and because the municipality bill/residents is on my husbands name, she'd commented that my husband must fill in a form, I'd rep**** and said that our DA Councellor had gave me a letter regarding this matter. I went to my car to get my laptop to email the the letter, the gentleman asked me if i don't have an account of Edgars/Foschini's to give proof of residents. I told him I dont have any clothing accounts. He then said that Capitec will not accept the Councellors letter. I'm disappointed , I wanted to open an account with Capitec due to the high bank charges of the opposition banks in SA, ABSA, DIRECT AXIS accepted this letter in opening accounts. Why is it so difficult to open an account as we are bringing money to them, and not they other way arround. I'm going to close my bank terminal from Capitec and move to another bank.</p>