opening account

<p>I was at gezina branch on the morning of 12-5-17 to open an account which would have been a fixed deposit of R100000 but was very dissapointed with the service i received from the reception lady who gives you the electronic ticket. I oppend accounts with my id and most recent Water and lights bill the same day at another bank with no problems the reason i was rejected is because the id number on the city of tshwane bill still had the old id numbers pre 1994 number on it which was only the last 3 digits was different from my post 1994 id number because of that i was told to get a bank statement to open an account but according to my knowledge a bank statement doesnt have a customers id number on it arent the water and lights account to confirm the residential address of a customer and not confirming the id number of a client. I did have my original id with me i was very dissapointed and left. Its not my fault an institution like the goverment or your different fica regulations than other banks are becoming my problem. An investment of R100000 isnt small change</p>