1 reviews | Active since Oct 2013
Open to Customers being ******!!!
I made an online purchase on what I thought was Birkenstock SA and it turns out that site is now bash.com. I immediately realised that the site is *****ulent when my card was charged for more than the actual amount. I then called Capitec on Tuesday minutes after the purchase, which is also now in Beijing as per my statement, and was told that the funds will be credited in 24hrs.
I called again today and it so happens that my case has not been assigned as yet. Question is when will this happen? Are you waiting on the money to disappear before you react? Is this another "sorry we couldn't do the chargeback" but you wasting time!
The first lady said my account will be credited in 24hrs. Explained the whole R80 thing also in the event that they not successful. Why must I pay for no service?!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank