ZD
Zikhona D

1 reviews | Active since Jul 2022

02 Jul 2022, 09:01

Open my account and reverse my money

I am so angry I don't have access into your account cz apparently they froze my account without my concern and I never received any calls regarding that and now there are 3 transactions that are deducted on my account this morning R2828.39,R89.90,R395.80,R1559.20 but my account is closed and I don’t have access to it please help my number is +***

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Jul 2022, 09:35
Official
Good day Zikhona 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
ZD
Zikhona D's update04 Jul 2022, 12:54
Reviewer Update
I am not a *********!!

Capitec bank has not called me yet I’m stuck I don’t have petrol nor electricity I have a toddler in the house.


Good day,I hope this email finds you well. I would like to lay a complaint against the ***** team as my account was stopped on the 1 July 2022 due to ***** being reported on my account. I run a small business selling goods and I also use my account day to day for my personal use. I cannot access funds and cannot provide business as I do not know if payments are being made. The ***** team was quick to stop my account but now cannot assist with activating my account and now I am receiving treatment as if I’m some ********! This is bad servicesAccount number:***ID number:***