GA
George A

1 reviews | Active since Oct 2017

30 Nov 2017, 14:45

open an account does not to accept my ID

From: George Aschendorf Sent: 30 November 2017 14:41 To: ********** Subject: RE: COMPLAINT GEORGE ASCHENDORF ID ********** 085

When do I get a rep0ly back on this I am staying in Eldorado this is how you tread people

I want to complained about your branch in Eldorado park and the manger there his name is Gerald I wanted to open a cheque account and the lady there want to help m But you see I have the old id and it was a little bit tiered

She look at my ID and ask the Manager or Branch manager there Gerald was not help full He rather I bo and he would not as ID

This is really upsetting and very bad services I want something to need done I name account with Fnd and want to transfer over to Capitec So this person does not think about your client Treading every bad I am taking this further He is not accept my ID He can go the hell

My next email goes to the ombudsman for banking I do not get a reply soon

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Nov 2017, 16:13
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank