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Betsie M

1 reviews | Active since Jun 2016

05 Sept 2017, 11:33

Open a new account

After years of bad service and problems with Standard bank I decided to open a Capitec Bank account. Wrong choice my debit orders was supposed to be moved no feedback was received after I inquired twice if it was done. and now after month end only 1 debit order run off my account.

Still no feedback on my inquiries meaning that I have to go in to the branch and get an answer.

Shame on you Capitec i'll have to go and find another bank that will treat me better.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Sept 2017, 14:31
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank