Open a business account

I am VERY disappointed in Capitec’s service.

About a month ago I was at the Capitec branch is the Savannah Shopping Centre in Polokwane to open a business bank account,

I was told that they do no do it at the branch, but they took my details and said I would receive a call. I got a visiting-card from a lady in Polokwane who could help me with a card machine. A week later I did not hear anything and went back to the branch to hear what happened. I was told that my enquiry was registered on the system, that the people are behind with the work and that they will call me. Another week later I called the number of the lady I received, and sent her the information she needed. About another week later I called her again, and she told me that somebody from Johannesburg would phone me. She contacted them and later the day I received a call from a gentleman in Johannesburg who told me – the Friday – that he will send me an e-mail on the coming Tuesday and phone me the afternoon. Tuesday come and go, and NOTHING, no e-mail, no call.

If it takes such a long period to open something as simple as a bank account, how do you think I must trust you with my money???