KH
Keith H

1 reviews | Active since Dec 2017

07 Dec 2017, 14:46

Only one bank in the whole mall

After doing my shopping at Mall of Africa. I had to withdraw money, for my parking fee. when I got to Capitec there was only one ATM and all other banks had more than one ATM for their customers to use. I waited almost an hour in line. Capitec Bank at Mall of Africa is the worst place to be on any day.

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Dec 2017, 10:50
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank