VM
VhoTshililo M
1 reviews | Active since Aug 2020
01 Mar 2021, 08:45
Online Transactions delay
Can one please make me understand.. I have 2 made online transactions on Saturday all most at the same time and only one transaction is received the other one is not received yet. Then now when I call helpdesk I have been told it would take 48 hrs atleast to reflect then my confusion is why the transaction is reflecting and the other one is not. Call reference no. ***4
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Replies (2)
Capitec Bank's replyOfficial
01 Mar 2021, 08:58Good day VhoTshililo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply01 Mar 2021, 08:58
Official
Good day VhoTshililo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
03 Mar 2021, 14:44Good day VhoTshililo
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Mar 2021, 14:44
Official
Good day VhoTshililo
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Best regards,