online transaction

<p>on the 27th july i bought vodacom 500MB data using capitec internet, the transaction was successful but i did not receive the data on my cell phone, i then contacted vodacom to find out what was the problem, i was told that nothing came through on their side hence the data was not received on my phone. i then contacted Capitec whom they promised to investigate and get back to me within 24 hours, until now i still have not had from them</p>