1 reviews | Active since Jul 2016

28 Jul 2016, 09:27

online Shopping

<p>I recently changed to a new card, and it has been nothing but downhill from there. i rely on the ability to do online shopping but the service from capitec is horrible. i had to go in 3 times to the branch to get it sorted it out then it finally works but my card is now not a recognised card on any of the online shopping sites where my old card has word before.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Jul 2016, 10:25
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank