KA
Khumbudzo A
1 reviews | Active since Jul 2023
30 Aug 2023, 20:23
Online purchase with capitec
I bought kids toys online on orlyfant.com using my capitec account and they deducted R119 , they following week they wanted to deduct R372 fortunately the debit declined due to insufficient fund , i went to the bank and explain to the bank and they stopped the card and replace it with a new one , now the same company deducted my money R372 without my permission now capitec indicated that there is nothing the can do to help me with reversal , they will replace again with a new card
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Capitec Bank's replyOfficial
30 Aug 2023, 21:05 Good day Khumbudzo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Aug 2023, 21:05
Official
Good day Khumbudzo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank